Full control over reverse logistics
Centralized management of returns, inspection, and reprocessing within a single system.
diggipacks integrates directly with e-commerce platforms, shipping carriers, and logistics systems to manage storage, fulfillment, and delivery through a unified platform.
Professional returns management with full visibility and documented proof via the client portal.
Features & Benefits
1
Returned & Missing Items
2
Damaged Returns Management
3
Returns Recorded in the System
1 Million Orders / Month
Capacity
40,000+ m²
Available Storage Space
99%
Fulfillment Accuracy
100%
Coverage Across Saudi Arabia & Worldwide
FAQ's
How is a reverse shipping label created?
A new reverse shipping label is generated where the customer is the sender and the store is the receiver. It is automatically linked to the original order within the system.
Is the reverse shipment tracked like the original shipment?
Yes. Reverse shipments follow the same tracking process as outbound shipments, from pickup to final receipt.
Where are reverse shipments received?
Reverse shipments are received at diggipacks warehouses or pre-defined drop-off locations based on operational settings.
Is inventory updated automatically after a return is received?
Yes. The shipment status is updated immediately upon arrival, with the option to sync inventory updates based on the available system integrations.
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